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    Operational Foundation Design

    You just closed your Series B. You're doubling headcount in the next six months. And you already know your current operating model will not hold.

    Design the operating system your company will scale on.

    As companies approach and move through the Series A and Series B stages, growth introduces complexity faster than informal ways of working can support.

    Decision paths become unclear. Priorities compete. Execution slows despite increased investment and hiring.

    Operational Foundation Design establishes the structural systems that allow organizations to scale with clarity, accountability, and sustained execution.

    This engagement builds the operational foundation required for growth before reactive fixes become necessary.

    The Challenge

    Early success often depends on speed, proximity, and founder involvement.

    As organizations grow, those same dynamics begin to create friction. Teams operate differently across functions. Ownership becomes ambiguous. Leaders spend increasing time coordinating instead of executing.

    Without intentional operational design, complexity accumulates faster than the organization can absorb it.

    Scaling challenges are rarely caused by strategy. They result from operating systems that were never designed for the next stage of growth.

    The Engagement

    Operational Foundation Design is a comprehensive engagement focused on building the core structures that enable consistent execution across the organization.

    Working directly with founders and leadership teams, we design and install the systems that clarify how decisions are made, how work moves, and how accountability is sustained.

    Implementation occurs alongside your team to ensure adoption and durability.

    What Is Designed

    Depending on organizational needs, this engagement may include:

    • Decision rights and ownership models
    • Cross-functional operating workflows
    • Leadership operating cadence and governance structures
    • Priority and planning frameworks
    • Organizational execution rhythms
    • Escalation and accountability models
    • Operating model alignment across teams

    Each engagement is tailored to the company's stage, structure, and growth trajectory.

    Who This Is For

    Series A and Series B technology companies that:

    • Are preparing for accelerated growth
    • Are experiencing increasing operational complexity
    • Want to establish structure before scaling pressure intensifies
    • Need alignment across leadership and functions

    For companies navigating complex transitions like acquisitions or restructures, learn more about Transformation Program Support for embedded operational leadership for critical initiatives.

    Investment

    Operational Foundation Design is a fixed-scope engagement priced based on organizational complexity and team size. Investment typically ranges from $25,000 to $60,000 and is confirmed during the initial diagnostic conversation.

    Next Step

    The first step is a strategic conversation to understand your current operating model and where structural clarity is required.

    Let's see if there's a fit

    Not sure yet? Describe what's breaking and I'll tell you what I'd look at first. →

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